Customer service is not a term we’re used to hearing in public schools.
But, as competition for students heats up, more educators are taking a hard look at how they serve the needs of students and families–inside and outside the classroom.
Join special guest Deidra Powell, chief communications officer for California’s Santa Ana Unified School District, as she reveals how her district uses a commitment to customer service and listening to build its brand, provide better outcomes for students and families and carve out a competitive advantage for local K-12 schools.
Topic: 5-Star Customer Service in Schools
Date: Wednesday, February 28
Time: 10 a.m. PST / 1 p.m. EST
Deidra Powell, Chief Communications Officer
Santa Ana Unified School District, CA