We're K12 Insight — nice to meet you! Check out how we're helping school districts deliver superior customer service at every touchpoint, then scroll down the page (or click the button below) to get in touch.
The Power of Customer Service in Schools: The Key to Student Success
Losing just five students can cause a budget shortage equivalent to one full-time teacher’s salary.
But here's the thing: Students don't pull themselves out of schools — their parents do. And research shows the top five reasons parents give for exercising school choice have nothing to do with teaching and learning, but rather the experience they have with their district.
School districts nationwide are catching on to the power of intentional, districtwide customer service. And K12 Insight is at the forefront of the movement, offering the only all-in-one customer service and intelligence platform built for education.
K12 Insight is trusted by 500 districts nationwide
Indianapolis Public Schools Managing districtwide change
Learn how Indiana Public Schools championed culture change districtwide to launch a new era of customer-centric operations, ensuring a positive experience at every touchpoint every time (and from every department).
Pinellas County Schools Increasing communications access
PCS used Let's Talk to gather community opinions about their levy. Learn how they leaned on community trust earned through their districtwide focus on communications and customer service to pass a referendum with an 80% approval rating.
We offer a comprehensive suite of K-12 customer service solutions
Let's Talk Communications Platform
Let’s Talk is a cloud-based platform that helps school districts deliver superior customer service. It's the only all-in-one, enterprise-wide customer experience and intelligence platform built for education, plus it has an optional AI-powered chatbot for 24/7 communications access.
K12 Insight offers expert-led, interactive virtual and in-person workshops to help uplevel your frontline staff's soft skills and ensure your intentional customer service plan is executed well at every level.
"We had a plan for customer service in our district, but we didn't have a tool to make it happen. Let's Talk from K12 Insight helped us take customer service delivery to scale and transformed the way people interacted with our schools. My only regret is not implementing it sooner in my superintendency."
.png?width=604&height=179&name=use-this%20onePittsburgh-Public-Schools-removebg-preview%20(1).png)
