Resource Library
91 results
Guide
Spring 2024 National Report on Customer Service in Schools
K12 Insight’s Spring 2024 National Report on Customer Service uncovers strategies and actions K-12 administrators can take to measure and improve e...
Success Story
Success Story
Guide
Workshop: The Power of Generative AI in K-12
This no-cost, no-obligation workshop is perfect for any school district considering the implementation of generative AI tools. If you're ready to s...
Guide
[OnDemand Webinar] Beyond Retention: Cultivating a Culture of Engagement
Beyond Retention: How to Position Your School District as the Best Place to Work, Grow, and Thrive — dives into why employee engagement is the corn...
Success Story
Dr. Rochel Daniels on the Power of Districtwide Customer Service
Find out why Dr. Rochel Daniels and her team at North Kansas City Schools rely on Let’s Talk to support their customer service goals and track metr...
Success Story
Dr. TJ McCray on Why Customer Service Matters
Find out how Dr. TJ McCray and his team at Madison Metropolitan School District use Let’s Talk to unify communications districtwide and hit their c...
Guide 12 mins.
2022-2023 Employee Engagement Annual Benchmark Report
K12 Insight developed the Employee Engagement Survey to help school district leaders cultivate their most valuable resource ― their people. The fin...
Guide 12 mins.
2022-2023 School Climate Benchmark Report
K12 Insight developed the School Climate Survey for school district leaders to collect feedback from stakeholders — parents/guardians, campus-based...
Success Story
Shirrell Greene on Elevating Communication and Community Engagement
Learn how Cleveland Metropolitan School District uses Let's Talk to foster a culture of community engagement, accessible information, and data-driv...
Discover New Insights
Learn how your school district can deliver superior customer experiences, streamline communications, improve engagement, and more.
Webinar Replay 54:27
How School IT Leaders Can Use CX/CI Webinar Replay
Preventing Mental Health and Safety Crises Webinar Replay 56:53
The Future of School CommunicationsWebinar Replay
Providing Superior Customer Service During Enrollment Webinar Replay 45:12
Elevating Internal and External Communications Through Let's TalkWebinar Replay 41:19
Gathering Stakeholder Feedback Through Let's Talk