How two districts are using a focus on customer service to drive re-entry & recovery this spring
The pandemic has created staggering gaps in schools.
Teaching and learning is being transformed. There’s a massive human element to this work. Parents and staff are interacting with schools in ways as never before — and expectations are changing. How you respond could mean the difference between a successful recovery and endless frustration.
Listen on-demand as we talk with two school leaders whose commitment to customer service is helping them build relationships, migitgage learning loss and bring their communities back together stronger than ever.
- What’s working & what’s not
- How to build trust with stakeholders
- A tested framework you can apply to close gaps
Webmaster, Community Relations Specialist
Osceola Schools, Fla.
Executive Director, Parent Advocacy & Support Services
Dallas ISD, Texas